The #1 Retention & Recovery Direct Mail Shopify App

Reactivate churned loyal customers with personalized, automated, and measurable direct mail campaigns.

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8x ROI — 6.3% Reactivation Rate — 90% Open Rate
Why winback.io makes sense

Us vs Them

We do everything they do (better/cheaper) and some things they don't offer.

Winback.io

Other Brands

Premium Handwritten Notes

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Guaranteed Lowest Pricing

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Self-Serve Campaign Builder

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Lightweight Shopify App

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ROI & LTV Analytics

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Using our shopify direct mail app

How it works.

If you need quick retention and reactivation gains, you're in the right place.

Install the App

Here's how you install the app.

Mail Your Customers

Here's how you send the mail.

Measure the ROI

Review your results on the analytics tab of your account.

The Perfect Message for Every Customer

Reach out to the customers you want, when you want to, and tell them exactly what they need to hear. Track your conversion rate and ROI on every campaign.

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Testimonials & Reviews

The people have spoken.

“Our customers really love getting these handwritten notes!”

“If I had $2 to spend on reactivation, I'd spend them both with winback.io”

“We were using Post Pilot before but this is cheaper and easier to use.”

Reliable results

Increase LTV, Loyalty, and Reorder Rate

Direct mail is one of the easiest channels to prove out. If you follow our recipes for success, you'll see phenomenal results in no time.

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Direct Mail Strategies for 2025

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TRUSTED BY MAJOR BRANDS

No contracts. No minimums. All Results.

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NOT SURE WHERE TO START?

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Frequently Asked Direct Mail Questions

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If you're a DTC brand, there's a good chance thatmost of your segments would benefit from direct mail. Ultimately, the answer to which segments should receive direct mail comes down to a simple question: If we send them mail, does it generate ROI through conversions? That's exactly the reason winback.io exists. You can utilize our platform to understand which of your Shopify segments are most responsive to direct mail.

Your early results will start populating in the platform within 2 weeks of executing your campaign. You can expect mature results from your campaign approximately 6 weeks after the delivery date.

Our mailers are sent through first-class mail so you can expect roughly a 2x lift on your engagement rate compared to direct mail.

The answer to this varies from brand to brand. If you're new to winback.io, we would recommend finding out which segment your brand tracks with the most value. Once you've identified the segment, isolate churned members of that segment and send them a targeted offer to tr and reengage them. If you'd like more tailored guidance, you can always connect with our team of experts at info@winback.io